Shangri-La Surabaya Hotel

8.7
Excellent (289 reviews) |
Surabaya ·
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May 16, 2025 - May 17, 2025
2 adults, 1 room
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Overview

  • 2 swimming pools
  • free wifi
  • airport shuttle
  • free parking
  • non-smoking rooms
  • fitness centre
  • spa and wellness centre
  • tea/coffee maker in all rooms
  • bar
  • fabulous breakfast

Intro

Strategically placed a mere 9 minutes by foot from Ciputra World Surabaya Mall, the 5-star Shangri-La Surabaya hotel features 3 outdoor tennis courts. The perfect hotel is situated near a subway station, and offers a tropical garden as well as a lobby bar.

Rooms

You can stay in one of the 363 smoke-free rooms featuring complimentary Wi-Fi and cable channels along with an electric kettle. Bathrooms offer a bath, a walk-in shower, and a separate toilet, along with comforts such as shower caps and bath sheets. Certain rooms also have panoramic views of the sea.

Relax

Guests can make different arrangements at the hotel, including tennis and golf or rent cars to explore Surabaya. With a golf course, guests can stay fit at the Shangri-La Surabaya.

Location

Taman Hiburan Rakyat Amusement Park is 3.4 miles away, and culture-oriented attractions such as Siola Surabaya Museum lie 2.6 miles from this Surabaya hotel. From the luxury Shangri-La it will take around 25 minutes to stroll to the tested Surabaya Zoo.

Eat

The bar serves international drinks. You may walk 6 minutes to Resto Nine or eat by Jamoo, located about 100 feet away.

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Rooms

Executive King Room
Room size: 49 m2
Max capacity: +
Deluxe King Room
Room size: 35 m2
Max capacity: +
Horizon Deluxe King Room
Room size: 35 m2
Max capacity: +
Horizon Executive King Room
Room size: 49 m2
Max capacity: +
Executive Suite
Room size: 84 m2
Max capacity: +
Show rooms

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Facitilies

Facilities

  • Flat-screen TV
  • AM/FM alarm clock

Rooms

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Dining facilities

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches
  • Electric kettle
  • Dryer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Relax

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage
  • Shallow end
  • Fitness centre
  • Tennis court
  • Golf course

Activities for Kids

  • Cots
  • Children's buffet
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Reviews

Tourist VR

98 /100 (292 reviews)
5 /5 (762 reviews)
8.8 8.8 /10 (335 reviews)
8.7/10 Excellent (289 reviews)
Write a review

Categories

  • Cleanliness 9.2
  • Comfort 9.2
  • Facilities 8.9
  • Free WiFi 7.5
  • Location 8.9
  • Total 8.7
  • Value for money 8.6
E

Edin

9.8/10
The breakfast was delicious with a fantastic spread, and we enjoyed the lovely afternoon tea and evening cocktails offered. The facilities were excellent, including a relaxing pool area in a serene garden setting, which made for a perfect atmosphere.
C

Clive

9.6/10
I had an incredible stay at the hotel, where the cleanliness was impeccable, and the staff was exceptionally friendly and attentive. I enjoyed the diverse breakfast options, and the gym facilities catered to all my fitness needs. The location was perfect, with easy access to nearby malls and attractions.
E

Elizabeth

10/10
I particularly enjoyed the spacious room that offered a comfortable bed, and I loved having access to the Horizon Lounge, where I could relax and unwind. The breakfast was diverse and delicious, and the hotel facilities, including the pool and gym, were top-notch.
S

Shannon

9.6/10
The breakfast spread was not only extensive but also delicious, and we loved the spacious lounge access that provided a relaxing space amidst our busy days. The facilities, especially the pool, were beautifully maintained, adding to the overall enjoyment of our experience.
L

Lyn

9.8/10
The cleanliness of the facilities was impressive, and the spacious swimming pool offered a great spot to relax. I highly recommend upgrading to the Horizon Lounge, as it turned out to be more economical than paying for breakfast for four.
L

Lynette

9.6/10
The breakfast was excellent, offering a wide variety of delicious options, while the hotel facilities, especially the spacious pool and well-equipped gym, provided ample opportunities for relaxation and fitness. the convenient location made it easy for us to access both the airport and the city center.
A

Arnold

9.6/10
We were truly impressed by the exceptional service provided at the hotel, particularly the attentive staff in the Horizon Club lounge who catered to our every need. The breakfast selection was extensive and delicious, ensuring we started each day right.
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Location

Jl May Jend Sungkono 120
Landmarks nearby
Restaurants nearby
Transportation
  • 1. Ciputra World Surabaya Mall 880 m (2887 ft)
  • 2. Taman Korea 2.33 km (1.45 mi.)
  • 3. Apsari Park 2.10 km (1.30 mi.)
  • 4. Golden City Mal 1.02 km (3346 ft)
  • 5. Kenjeran Park 2.10 km (1.30 mi.)
  • 6. Pakal Forest 2.10 km (1.30 mi.)
  • 7. Bungkul Park 2.64 km (1.64 mi.)
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  • 2. Bakerzin 670 m (2198 ft)
  • 3. Shang Palace 550 m (1804 ft)
  • 4. The Avenue Lounge Bar 770 m (2526 ft)
  • 5. Nini's Seafood 440 m (1444 ft)
  • 6. The Cakery 570 m (1870 ft)
  • 7. Jamoo 10 m (33 ft)
  • 8. Kedai Si Mbok 670 m (2198 ft)
  • 9. Citilites Skyclub and Bistro 780 m (2559 ft)
  • 1. Terminal Dukuh Kupang 1.77 km (1.10 mi.)