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Lake Kivu Serena Hotel

8.2
Very good (184 reviews) |
Gisenyi ·
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May 14, 2025 - May 15, 2025
2 adults, 1 room
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Lake Kivu Serena Hotel Gisenyi

Overview

  • outdoor swimming pool
  • free wifi
  • airport shuttle
  • fitness centre
  • beachfront
  • restaurant
  • tea/coffee maker in all rooms
  • bar
  • private beach area
  • exceptional breakfast

Intro

The wonderful Lake Kivu Serena Hotel Gisenyi is just a 12-minute walk from Presbyterian Church Rwanda in Gisenyi and boasts two floodlit tennis courts. Located 3.2 km from Rond Point Chukudu, this 4-star hotel features 44 rooms with views of the lake.

Rooms

The Serena offers rooms with an adjoining terrace and a balcony featuring a trouser press and an air conditioner, along with a flat-screen TV with satellite channels. Guests have access to a bathtub, a walk-in shower, and a separate toilet, as well as bathroom comforts such as shower caps and bath sheets.

Relax

An outdoor swimming pool, a fitness centre are available at this accommodation. Guests can play tennis at the hotel. Onsite wellness options include a full spa and a spa salon along with beauty treatments.

Location

The hotel is 500 metres from Green Hills Ecotours Tourist Information Center and within short walking distance of a wonderful beach of Gisenyi. Guests can also visit Gisenyi Beach, situated approximately 5 minutes' walk away.

Eat

The on-site Kiyaga restaurant with local cuisine is a part of the Serena Gisenyi. The snack bar will set you up nicely for enjoying your stay.

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Rooms

Standard Double Room
Room size: 25 m2
Max capacity: +
Family Room
Room size: 25 m2
Max capacity: +
Suite
Room size: 40 m2
Max capacity:
Show rooms

Facitilies

Facilities

  • Flat-screen TV
  • AM/FM alarm clock

Rooms

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Dining facilities

  • Restaurant
  • Poolside snack bar
  • Outdoor dining area
  • Special diet menus
  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Relax

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Massage
  • Pool with view
  • Shallow end
  • Fitness centre
  • Tennis court

Activities for Kids

  • Cots
  • Babysitting/Child services
  • Children's buffet

Reviews

Tourist VR

98 /100 (148 reviews)
400 /5
8.6 8.6 /10 (176 reviews)
8.2/10 Very good (184 reviews)
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Categories

  • Cleanliness 8.6
  • Comfort 8.9
  • Facilities 8.3
  • Free WiFi 8.2
  • Location 9.4
  • Total 8.3
  • Value for money 7.5
W

Walter

9.2/10
I loved the stunning views of the lake from my balcony, and the swimming pool was immaculate and inviting. The breakfast offered an incredible variety, including options for lactose intolerant guests, and the staff were always helpful and attentive.
E

Elizabeth

9.6/10
I loved the hotel's prime location right on the lake shore, providing breathtaking views and easy access to nearby restaurants. The room was spacious, equipped with everything I needed, and the cleanliness was impeccable. The swimming pool was a wonderful retreat on hot days, and the breakfast selection was impressive, catering even to those with dietary restrictions.
E

Ed

9.2/10
I loved the beautiful location right on the lake. The hotel is clean, and the staff are incredibly attentive. The breakfast buffet was impressive, offering fresh juices and delicious baked goods. The pool area is perfect for relaxing after a day exploring.
P

Philip

9.8/10
The breakfast buffet offered a wide variety of delicious options, and the friendly staff were always attentive to my needs. I also loved the stunning location right by the lake, with direct beach access and a relaxing pool area that was perfect for both adults and kids.
A

Annie

10/10
We loved the stunning location with a serene atmosphere and breathtaking views of the lake. The staff was incredibly friendly and attentive. The breakfast was a feast, with a wide variety of options, including choices for lactose-intolerant guests. The pool area was clean and relaxing.
I

Isaac

9.4/10
The pool was fantastic for relaxing. The breakfast had plenty of delicious options. The staff were friendly and ready to help with anything we needed.
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Location

Gisenyi Rwanda
Landmarks nearby
  • 1. Rond Point Chukudu 3.09 km (1.92 mi.)
  • 2. Lake Kivu 3.49 km (2.17 mi.)