Nairobi Serena Hotel

8.8
Excellent (407 reviews) |
Nairobi ·
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Jan 19, 2025 - Jan 20, 2025
2 adults, 1 room
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Nairobi Serena Hotel

Overview

  • outdoor swimming pool
  • airport shuttle
  • free wifi
  • fitness centre
  • free parking
  • spa and wellness centre
  • restaurant
  • tea/coffee maker in all rooms
  • bar
  • good breakfast

Intro

Situated in the heart of Kenya's bustling capital city, the 5-star Nairobi Serena Hotel offers a luxurious retreat amidst a rich montage of regional and international specialties. The property boasts a trendy bar with a concise menu of classic drinks, as well as innovatively prepared cocktails by expert mixologists - an ideal spot for guests to unwind and savour exquisite beverages while soaking in panoramic views from the terrace of H & S. For those seeking fine dining experiences, Mandhari stands out as one of Kenya's best restaurants, where gourmet global cuisine can be enjoyed in Tuscan-inspired exuberance. Additionally, children can delight in the hotel's extensive enclosed gardens, replete with internal goldfish ponds, books, board games, and proximity to various cultural and wildlife attractions. Amidst the tranquil setting, Maisha Spa beckons with a host of rejuvenating treatments, including access to a fully-equipped gym with the latest cardio and strength equipment. The sprawling property also offers an all-day dining restaurant with internationally-themed buffets, table d'hote dinners, and round-the-clock brasserie service - ensuring that guests can indulge in culinary delights at any hour. Don't miss the chance to experience the Pool Terrace, where the stylish semi-circular Pool Bar awaits with its café-styled seating, providing the perfect setting to enjoy a refreshing drink by the water's edge as you take in the stunning vistas of Nairobi. With all these offerings and more, the Nairobi Serena Hotel epitomizes luxury and sophistication in the heart of Kenya's vibrant capital.

Entertainment|Family

Families and guests at the 5-star Nairobi Serena Hotel can enjoy a range of entertainment options, including musical evenings with live bands at the Aksum venue and engaging city tours of Nairobi to explore the city's spectacular landmarks and attractions. Convenient amenities for families include extensive enclosed gardens with internal goldfish ponds, a variety of books, and board games, as well as proximity to museums, wildlife parks, and cultural sights, ensuring a memorable and enriching experience for guests of all ages.

Rooms

The 5-star Serena Nairobi presents 183 elegantly appointed rooms, including deluxe rooms, double rooms, suites, king rooms, and executive suites, all exquisitely designed to offer a luxurious stay. Each room boasts king-size beds, marble floors, and stylish furniture like a sofa and work desk, creating a comfortable and sophisticated ambiance. Guests can relax in private bathrooms equipped with modern comforts such as a sauna, hot tub, hairdryer, shower caps, and a range of safety features like a safe box and smoke detectors, ensuring a peaceful and secure stay. Some rooms feature double-glazed windows, non-smoking policies, complimentary Wi-Fi, flat-screen TVs with satellite channels, minibar fridges, coffee/tea makers, balconies, dining areas, and a variety of snacks, enhancing the overall guest experience with a perfect blend of luxury and convenience.

Leisure

Guests at the Serena Nairobi can indulge in ultimate relaxation at the exquisite Moroccan-style wellness spa, with four private treatment rooms and a spa lounge for unwinding in luxury. The spa center features a 25-meter heated lap pool for a refreshing swim, a sauna for a tranquil retreat, and a fully equipped gym and aerobics studio for those seeking an active wellness experience. For those looking to soak up the sun, the outdoor swimming pool is surrounded by lush garden areas, sun loungers, and beach umbrellas, providing a serene oasis for relaxation and rejuvenation amidst the bustling cityscape of Nairobi.

Services

For guests' convenience at the 5-star Serena Nairobi Hotel, services include room service, car hire, dry cleaning, housekeeping, and laundry facilities, ensuring a comfortable and seamless stay. Business travelers can take advantage of the hotel's airport shuttle and paid shuttle services, along with tours/ticket assistance, making it effortless to navigate the city for meetings and events. Moreover, the hotel boasts a world-class Conference Centre with inspiring views of the Nairobi skyline, offering an exceptional venue for productive meetings and memorable events.

Location

Located in the heart of Nairobi, the 5-star Serena Nairobi Hotel enjoys a central location close to notable attractions such as the Kenya National Archives, Kenya National Theatre, and David Sheldrick Wildlife Trust, providing guests with easy access to the cultural and natural wonders of the city. With proximity to Nairobi Park and Wilson Airport, the hotel offers convenience for travelers exploring both Kenya and Tanzania, while its well-maintained grounds with abundant shady areas create a serene ambiance for guests to relax and enjoy their meals. Additionally, the hotel's exemplary General Management ensures a professional and compassionate experience for all guests during their stay in Nairobi.

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Rooms

Deluxe Double Room
Room size: 26 m2
Max capacity: +
Superior Double Room
Room size: 44 m2
Max capacity: +
Executive Suite
Room size: 51 m2
Max capacity: +
Business Suite
Room size: 58 m2
Max capacity: +
King Room
Room size: 26 m2
Max capacity: +
Suite
Room size: 49 m2
Max capacity: +
Show rooms

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Facitilies

Facilities

  • Flat-screen TV
  • AM/FM alarm clock

Rooms

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Dining facilities

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Relax

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Massage
  • Fitness centre

Activities for Kids

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area

Reviews

Tourist VR

98 /100 (312 reviews)
5 /5 (965 reviews)
8.9 8.9 /10 (419 reviews)
8.8/10 Excellent (407 reviews)
Write a review

Categories

  • Cleanliness 9.3
  • Comfort 9.3
  • Facilities 9.1
  • Free WiFi 8.3
  • Location 9
  • Total 8.8
  • Value for money 8.3
O

Owen

9.6/10
I had a fantastic stay at this hotel. The staff was friendly, the rooms were immaculate, and the outdoor pool was warm and inviting. The hotel facilities included a lovely spa section with various therapies, a great gym, and multiple dining options with outdoor seating areas. The breakfast buffet was excellent, offering a wide variety of healthy options. The location was convenient, with professional drivers available to escort me wherever I needed to go.
K

Kate

9.6/10
We experienced exceptional service from the staff, who went above and beyond to cater to our needs. The facilities were top-notch, with a clean heated pool, a well-equipped gym, and beautiful outdoor seating areas at different restaurants in the hotel. The location was central, making it convenient for our meetings in this city.
T

Tommy

9.6/10
We found the hotel to be impeccably clean with spacious rooms. The breakfast service was exceptional, offering a varied selection for all tastes.
I

Ian

9.6/10
We were impressed by the exceptional cleanliness, the variety of hotel facilities including a beautiful garden and a well-equipped gym, the convenient location close to CBD and Upper Hill, and the attentive staff who remembered our names without prompting.
C

Catherine

9.6/10
I had a wonderful stay at this hotel with impeccable cleanliness, fantastic hotel facilities, convenient transportation, and a fantastic location. The breakfast was delicious, and the staff were incredibly helpful and accommodating.
D

Daphne

9.4/10
We found the hotel to be exceptionally clean, with beautiful pool, and in a convenient location to explore safari photographic game hunts in the area. The staff was attentive and accommodating.
E

Edwin

9.4/10
The staff were incredibly friendly and accommodating. The facilities, including the outdoor pool and spa, were top-notch. The breakfast buffet was exceptional, offering a wide variety of healthy options. The cleanliness of the rooms and the overall hotel was impeccable.
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Location

Kenyatta Avenue
Landmarks nearby
Restaurants nearby
Transportation
  • 1. Jamia Mosque 2.62 km (1.63 mi.)
  • 2. Kenya National Theatre 1.68 km (1.04 mi.)
  • 3. Nairobi Gallery 3.15 km (1.96 mi.)
  • 4. One Off Contemporary Art Gallery 890 m (2920 ft)
  • 5. All Saints Cathedral 710 m (2329 ft)
  • 6. Kenya National Archives 2.91 km (1.81 mi.)
  • 7. Kenyatta International Conference Centre 3.25 km (2.02 mi.)
  • 8. Uhuru Park 1.15 km (3773 ft)
  • 1. Habesha 890 m (2920 ft)
  • 2. Pointzero Coffee 3.12 km (1.94 mi.)
  • 3. Eagle Peak Spur 890 m (2920 ft)
  • 4. Herbs and Spices Pan-Asian Restaurant 40 m (131 ft)
  • 5. Legends Restaurant 890 m (2920 ft)
  • 6. Mandhari Restaurant 500 m (1640 ft)
  • 7. Cin Cin Bar 890 m (2920 ft)
  • 1. KCB/Equity 1.73 km (1.07 mi.)
  • 2. Knh/kmtc 1.94 km (1.21 mi.)
  • 3. KMTC 2.06 km (1.28 mi.)
  • 4. Kenyatta National Hospital 2.10 km (1.30 mi.)
  • 5. Bus Station 1.58 km (5184 ft)
  • 6. Bus Station 1.58 km (5184 ft)
  • 7. Arusha shuttle 2.30 km (1.43 mi.)
  • 8. Westlands/Graffins 2.34 km (1.45 mi.)