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Goma Serena Hotel

8.5
Very good (118 reviews) |
Goma ·
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Dec 15, 2024 - Dec 16, 2024
2 adults, 1 room
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Goma Serena Hotel

Overview

  • pool - outdoor (kids)
  • free wifi
  • airport shuttle
  • fitness centre
  • 2 restaurants
  • spa and wellness centre
  • family rooms
  • tea/coffee maker in all rooms
  • bar
  • fabulous breakfast

Intro

4.1 km from Village des Artistes, the property is also 3.4 km away from Lake Kivu.

Rooms

The rooms at the hotel include a microwave and an electric kettle.

Relax

The hotel has an outdoor pool area as well as a steam room, a treatment room, and a Jacuzzi. There is a fitness room on site.

Location

The hotel is set within a 5-minute walk of the city centre.

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Rooms

Deluxe King Room
Room size: 35 m2
Max capacity:
Deluxe Twin Room
Room size: 42 m2
Max capacity: +
Superior Double Room
Room size: 45 m2
Max capacity:
Junior Suite
Room size: 55 m2
Max capacity:
Executive Suite
Room size: 70 m2
Max capacity:
Show rooms

Facitilies

Facilities

  • Flat-screen TV
  • AM/FM alarm clock

Rooms

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Dining facilities

  • Restaurant
  • Poolside snack bar
  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance

Relax

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end
  • Make up services
  • Fitness centre
  • Aerobics

Activities for Kids

  • Cots
  • Children's pool
  • Children's play area

Reviews

Tourist VR

95 /100 (81 reviews)
8.5 8.5 /10 (116 reviews)
8.5/10 Very good (118 reviews)
Write a review

Categories

  • Cleanliness 9.2
  • Comfort 9.2
  • Facilities 9
  • Location 9.1
  • Total 8.6
  • Value for money 7.9
  • Free WiFi 8.5
M

Monique

9.6/10
The room was clean and had all I needed, including tea and coffee. The breakfast was fantastic, and the staff were incredibly professional and friendly. They helped me organize a trip, which made my experience even better. The pool and gym facilities were nice and well-maintained.
J

Jenny

9.6/10
We loved the cleanliness of the hotel. The staff were incredibly helpful, especially at the Front Office. The breakfast was delicious and offered plenty of options. The location was great, making it easy to explore the area.
B

Barbara

9.6/10
I had a fantastic stay at the hotel, and what stood out the most was the excellent staff, particularly Yves, Tinah, and Sarah. The cleanliness of the rooms was impressive, and I appreciated the thoughtful in-room amenities like tea and coffee. The breakfast was brilliant, and the dining options at the hotel restaurant were quite satisfying, making my overall experience very enjoyable.
S

Stephen

9.6/10
The front desk team, especially Yves, Tinah, and Sarah, went above and beyond to assist us, including helping organize our volcano trip. The breakfast options were delicious, and the hotel facilities, including the pool and spa, were top-notch, providing a relaxing atmosphere.
W

Will

9.4/10
The staff truly stood out, especially Yves, Tinah, and Sarah in the Front Office, who were more than willing to assist us with our volcano trip. The breakfast was delightful, featuring a variety of delicious options, and we loved the hotel’s amenities, including the relaxing pool and well-equipped gym.
i

irene

9.8/10
I had a fantastic experience at the hotel, enjoying the cleanliness and excellent facilities. The pool and spa were relaxing, while the breakfast spread was nothing short of brilliant.
G

Gavin

9.4/10
We loved the hotel's fantastic location and the cleanliness of our room, which had all the essentials for a comfortable stay. The staff were incredibly professional, especially at the front desk, and they were always eager to assist us. the breakfast offered was brilliant, providing a great start to our day, and the other dining options in the hotel restaurant were also quite good.
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Location

B.P. 90, Goma, Nord Kivu, R.D Congo.
Landmarks nearby
  • 1. Lake Kivu 3.36 km (2.09 mi.)
  • 2. Rond Point Chukudu 3.30 km (2.05 mi.)

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