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Surestay Hotel By Best Western Helen Downtown

8.2
Very good (1063 reviews) |
Helen ·
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Apr 02, 2025 - Apr 03, 2025
2 adults, 1 room
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Surestay Hotel By Best Western Helen Downtown

Overview

  • indoor swimming pool
  • free wifi
  • free parking
  • non-smoking rooms
  • facilities for disabled guests
  • family rooms
  • tea/coffee maker in all rooms
  • good breakfast

Intro

Situated near Helen Festhalle, the excellent Surestay Hotel By Best Western Helen Downtown comprises 57 rooms within 10 minutes' walk to the centre of Helen. Facilities include an indoor swimming pool and the property features a 24-hour front desk and wake-up service on site.

Rooms

Overlooking the mountain, rooms include coffee and tea makers, a flat-screen TV with satellite channels, and air conditioning, and also have features like a separate toilet and a shower. They are decorated with elegant furniture.

Location

Smithgall Woods and The Willows Pottery are located at 3.6 km and 1.9 km respectively. The venue is nestled right in the centre of Helen.

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Rooms

King Room -Non-Smoking
Room size: 30 m2
Max capacity: +
Double Room with Two Double Beds - Non-Smoking
Room size: 30 m2
Max capacity: +
King Suite - Non-Smoking
Room size: 45 m2
Max capacity: +
King Suite with Spa Bath - Non-Smoking
Room size: 45 m2
Max capacity: +
Deluxe King Suite with Balcony - Non-Smoking
Room size: 45 m2
Max capacity: +
Double Room with Two Double Beds - Disability Access/Non-Smoking
Room size: 30 m2
Max capacity: +
Show rooms

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Facitilies

Facilities

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Rooms

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Dining facilities

  • Snack bar

Services

  • Housekeeping
  • Shops/Commercial services

Relax

  • Indoor swimming pool
  • Sun loungers
  • Garden area
  • Hiking
  • Golf course

Reviews

Tourist VR

96 /100 (1018 reviews)
4 /5 (628 reviews)
8.5 8.5 /10 (1141 reviews)
8.2/10 Very good (1063 reviews)
Write a review

Categories

  • Cleanliness 8.5
  • Comfort 8.6
  • Facilities 8.2
  • Free WiFi 8.5
  • Location 9.4
  • Total 8.2
  • Value for money 8.1
C

Charles

9.8/10
We loved the location, just a short walk to everything. The staff was friendly and very helpful, especially during our medical emergency. The pool was warm and inviting.
D

Dominic

9.4/10
We loved the hotel’s prime location, which was close to all the shops and restaurants, making it easy for us to explore. The cleanliness of our room was commendable, and the indoor heated pool was a great way to unwind after a day of activities. Plus, the breakfast selection offered a nice variety of options to start our mornings off right.
M

Martha

10/10
We loved the location of the hotel. It was close to everything downtown. The staff was incredibly friendly and welcoming. Our rooms were clean, and the beds were comfortable. Breakfast offered a great variety, including fresh fruit and waffles.
G

George

9.6/10
The cleanliness of our room was impressive, and we felt comfortable as soon as we arrived. The staff went above and beyond, demonstrating genuine concern during a medical situation, ensuring we had everything we needed. the breakfast options were quite enjoyable, offering a nice start to our days.
R

Rod

10/10
We had a wonderful experience at the hotel, with its prime location allowing us to easily walk to all the shops and restaurants nearby. The staff was incredibly friendly and eager to assist, making us feel right at home.
R

Robert

9.8/10
I loved how clean and comfy the hotel was, and the location was perfect since I could easily walk to all the shops and restaurants. The staff were courteous and professional, always willing to help when needed. Plus, the updated bathroom was a nice touch, and I appreciated the variety at the continental breakfast.
R

Rob

9.2/10
I had a great experience at the hotel, especially with its fantastic location, which allowed me to easily explore the attractions and restaurants just a short stroll away. The staff were incredibly friendly and attentive, always willing to assist with any requests. Plus, the breakfast offered a variety of delicious options that truly set me up for the day.
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Location

8396 South Main Street
Landmarks nearby
Restaurants nearby
  • 1. Black Forest Bear Park and Reptile Exhibit 420 m (1378 ft)
  • 2. Helen Tubing & Waterpark 1.36 km (4462 ft)
  • 3. Charlemagne's Kingdom 830 m (2723 ft)
  • 4. Chattahoochee River 320 m (1050 ft)
  • 5. Alpine Fun Factory 1.06 km (3478 ft)
  • 6. Helen Arts & Heritage Center 490 m (1608 ft)
  • 7. Georgia Mountain Coaster 180 m (591 ft)
  • 8. The Willows Pottery 1.58 km (5184 ft)
  • 1. Chattahoochee Dog Haus 730 m (2395 ft)
  • 2. Monday's Pub 770 m (2526 ft)
  • 3. Homemade Ice Cream 540 m (1772 ft)
  • 4. Alpine Hot Dog & Grill Burger 440 m (1444 ft)
  • 5. King Ludwig's Beer Garden 470 m (1542 ft)
  • 6. Granny's Famous Funnel Cake Haus 410 m (1345 ft)